Privacy policy.

Privacy Policy

Effective Date: 10/20/2025

1. Introduction

Welcome to The Car Agent Co. (“Company,” “we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, fill out a form, or use our services.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information from you in several ways to help us provide our services and improve your experience.

a. Information You Provide Directly

When you contact us, request a quote, or fill out a form, we may collect:

  • Name

  • Email address

  • Phone number

  • City and state

  • Vehicle details (make, model, year, trim, preferences)

  • Purchase information (budget, quotes, trade-in details)

  • Any other information you voluntarily share

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our site

  • Referring URLs and other analytics data

This information helps us understand how visitors use our site and improve its functionality.

c. Cookies and Tracking Technologies

We use cookies, pixels, and tracking tools (such as the Meta Pixel and Google Analytics) to:

  • Track website traffic and engagement

  • Measure ad performance

  • Personalize marketing content

You can disable cookies in your browser settings, but this may limit some website functionality.

3. How We Use Your Information

We may use your information to:

  • Provide and personalize our services

  • Contact you by phone, text, or email regarding your car negotiation inquiry

  • Send updates, offers, and follow-up messages

  • Improve our website, advertising, and customer experience

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Information

We may share information with trusted third parties only as needed to operate our business, including:

  • Service providers who assist with communication, advertising, analytics, or payment processing

  • Legal or regulatory authorities, if required by law

  • Business partners, only with your consent (for example, if we refer you to a dealership or lender)

All third-party providers are required to safeguard your information and use it only for authorized purposes.

5. SMS & Email Communications

By submitting your phone number or email address, you consent to receive text messages, emails, or phone calls from The Car Agent Co. regarding your inquiry or related services.
You can opt out at any time by replying “STOP” to SMS messages or clicking “unsubscribe” in emails.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no online system is 100% secure. You share information with us at your own risk, but we maintain strong safeguards to minimize exposure.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
After that period, your data will be securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your personal data

  • Request corrections or updates

  • Request deletion of your information

  • Withdraw consent to marketing communications

To exercise these rights, contact us at info@thecaragentco.com

9. Third-Party Links

Our website may include links to third-party sites (such as dealerships or financing partners).
We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.”
Your continued use of our services after updates means you accept the new terms.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@thecaragentco.com